![]() ![]() Hotels near Regency Beauty Institute - El Paso, TX.Hotels near Instituto Tecnologico de Ciudad Juarez. ![]() Hotels near University of Texas at El Paso. ![]() Hotels near Old West El Paso Gunfight Tour.Hotels near The Berkeley Cocktail Lounge.Extended Stay America Hotels in El Paso.Hotel Indigo El Paso Downtown, an IHG Hotel Pool.Hotel Indigo El Paso Downtown, an IHG Hotel Rooms.Hotel Indigo El Paso Downtown, an IHG Hotel Features.Hotels near Hotel Indigo El Paso Downtown, an IHG Hotel.Kids breakfast and also the "Big Kids" breakfast will be on us. Especially now that our Downtowner Restaurant is fully opened. We do want to WOW your family throughout your stay. We do wish you take yet another chance on us on your next stay in El Paso. Darby, indeed is an extraordinary host and she will be happy to know your family remembered her. Last, we are happy you and your kids were able to enjoy our beautiful and warm pool, as well as our outstanding funky, cool rooms. Your kids will soon be able to ride on Trolley Cars around Downtown being able to make stops at all Museums, Parks, the Baseball Stadium and Hotel Indigo of course. There are a lot of great things happening in Downtown El Paso! They are also doing it rather quickly. You are absolutely right about construction in Downtown El Paso. Valet Parking is $7 dlls per night, which is well below average at a state or national level. We will talk to Parking Company owners about the Free Valet Parking told to you by their staff, since they do charge every in coming vehicle including the hotels. That and other 3 Parking outlets are available for Guests within a Block's walking distance. In regards to Valet Parking, it is a Valet Parking Company that provides that service. We will ensure such leniency is practiced among all our staff. We should have shown more flexibility when charging your children. In regards to Breakfast, that was unfortunately a temporary measure to not having our Restaurant opened by Hotel opening date. Your comments are shared in detail with a large number of Hotel Indigo Team members. We do however, thank you very much for your Trip Advisor review. We won't come here again.ĭear Fam_4_NPS_Travel, We are very disappointed your Family's stay was not a great one. Many nearby roads are closed (oddly with no one actually working on anything) and that makes all of downtown a headache to navigate. construction in downtown El Paso is atrocious. Not to mention the endless confusion on whom you're supposed to call and where you should ho to get your car back. And then front desk person (not Darby) was unsympathetic and frankly rude about it. The valet attendant told us it was free to valet, so imagine our displeasure when a parking fee showed up on our bill. It seems they still don't have their valet act together. Yeah, NOT going to spend $52 plus tax and gratuity so my family of four can eat mediocre food. The breakfast buffet is $12.99/person and they flatly refused to give me a break for my kids (one aged 6) for the meal. First, the good: - Darby, the front desk person was so cheerful and helpful - the pool was superb, especially for an evening swim - funky cool, modern rooms And the bad: - NOT family friendly when it comes to their restaurant. ![]() We took a chance on this place, and the results were mixed. If it was up to me, I would add some more organic dishes and healthier-options to the menu like strawberry-fields salad or a some panini-sandwiches but overall I had a FABULOUS time! I will keep coming back to the Hotel Indigo in El Paso as long as the state rates are available and reasonable and awesome quality of service does not change. The Downtowner Restaurant just opened on the 1st floor and their food is delicious. I convinced other colleagues of mine from Higher Education to stay at the same hotel and we all love it. I am deeply grateful for the assistance because I was able to make my flight on time. Terra who was downstairs at the front desk helped me as I was leaving and I needed help throwing some items in the trash. The valet while a lil confusing has been pretty quick to get my rental The staff were very respectful and attentive whenever I needed anything and they were willing to address my concerns and assist me when time permitted. The shower and multi-settings is great relaxing on the muscles 6. The big flat screen TV is awesome and up-to-date 5. The pool is so relaxing along with the view 4. The office sent me to El Paso for work and quickly booked the Hotel Indigo. ![]()
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